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Call Center Solution
Inbound Call Center Software
Product Brochure
Wireless | No |
Deployment | Online / Cloud-based |
Edition | Multi User |
Supported Platforms | Windows |
Languages Supported | English |
Country of Origin | Made in India |
Brand | Vert Age |
Ivr Manager | Yes |
Inbound Call Center Software is a software that can handle Inbound calls using multiple communication channels. The software will help you in delivering high-quality customer service using the IVR menu system. Inbound call center software allows call center agents to provide the best customer experience by assigning customers to the most skilled and available agent in the queue. Inbound Call Center provides integrated management of all call center channels in a single unified queue, in what is known as Multi-Channel Blending.
Call Center Managers Prefer Preview Dialer
Product Brochure
Type | Online/Cloud-based |
Operating System | For Linux |
Brand | Vert Age |
Programming Language | PHP |
Free Required RAM | 4 GB |
Provide Installation Service | Yes |
Training | In Person, Live Online, Documentation |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic/International |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Language Support | English/Hindi |
Architecture | 64 Bit |
Deployment | On Server |
Database | SQL |
Mobile App | For Windows |
Dialing calls become easy with Preview Dialer. A Complete Call Center Software that eliminates the need of dialing the number by hand. The software will review the information of the customer before dialing the number. The Agent can search for special contact or scroll down the list and select from the list for dialing. Preview dialer is great for small business and a way to manage their phone interaction. Getting the best dialer software at a low cost is too difficult, we have one of the best preview dialers at a very decent price. It will save the agent time on searching the customer’s information.
Outbound Call Dialing Software
Product Brochure
Type | Online/Offline |
Operating System | For Linux |
Brand | Vert Age |
Programming Language | PHP |
Free Required RAM | 4 GB |
Provide Installation Service | Yes |
Training | Live Online, In Person, Documentation |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic/International |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Language Support | English/Hindi |
Architecture | 64 Bit |
Deployment | On Server |
Database | SQL |
Mobile App | For Windows |
Outbound Dialer Software a multi-purpose solution for all your Outbound Calling. It is flexible for outbound call center that it can be accessed from anywhere agent wants. An Advanced dialing solution that offers you arrange of customizable dialing mode to fulfil your call center needs. Adjust your call rate with outbound dialer as it can predict the availability of the agents for connecting calls. Outbound Dialer Software doesn’t waste agents time in waiting and dialing calls. Improve your productivity and reduce the chance of error.