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Predictive Dialer Software
Minimum Order Quantity: 10 Piece
Product Brochure
Service Location/City | Pan India |
Brand | Vert Age |
Application | Calling |
Software Version | 4.5.1 |
Installation Service Needed | Yes |
Mode Of Service | Remote |
Operating System | Windows, Linux |
Management Type | CRM |
Description:
9.0 Version Predictive Dialer Software uses complex statistical algorithms to try and anticipate operator availability. It is designed to place a huge number of calls in shorter time periods. It will place a call even before an operator is free but will calculate that by the time the dialed call is required to be transferred to an operator, one will have ended the previous call and be free. Unlike auto dialers which dial only after one call has been ended, predictive dialers eliminate the time wasted between dialing and when the operator actually starts talking. The system is built to handle placing calls, and all situations after that (answering machines, busy tones no answer) so that the operator doesn’t have to waste time doing these.
How does predictive dialer software work?
Predictive dialers collect a lot of information such as
- Average call length
- The number of available operators
- Available lines
- Average number of calls before someone actually picks up
- Time required by the machine to dial and transfer the call to an operator
Other Details:
Analyzing all these statistical informations and using complex algorithms the software provides an almost accurate prediction of how long each operator will be occupied and optimizes the downtime of the operator by automating most of his tasks. By the time the operator ends the current call, there will be another connected call waiting for them. The system predicts the best time to place the calls and how many calls will need to be made based on this collected information.
Benefits:
One might think that saving a few seconds is not an advantage worth installing a predictive dialer however when there are a thousand or more calls placed per hour, the difference will be evident. It is most useful for outbound call centers which have bulk number of outgoing calls. With the software handling most of the time consuming tasks and dialing numbers till someone actually picks up, operators are given more time to improve their customer interaction skills and decreases idle time.
The dialer also adheres to the National Do Not Call Registry. It is easy for the predictive dialer to import and maintain lists and check the number being dialed against them. Operators are no longer responsible for dialing and thus, removing possibilities of human error. This ensures to constant and updated compliance with any calling regulations.
Additional Information:
- Item Code: XSPL002
- Delivery Time: One Week
Contact Center Solution
Minimum Order Quantity: 10 month
Product Brochure
Type of Process | Inbound/Outbound |
Type of Calls | Domestic |
Location | Noida |
Service Duration | One Week |
Shift Timings | Any |
Communication Language | English |
Contact Center Solution is customer relationship management software. It helps to all call centers agents to knowing the complete knowledge about there customer. It gives the complete history of customer details and there experiences. The main benefit of Contact Center Solution is knowledge in real time to deliver the correct information to customers through telephone or social media. Call center soft wares helps to understanding customers requires more than listening feedbacks and problems to solve them. To attract the customers and deal with the competitors company needs 360 degree view to their customers. With the help of customer relationship management we have the complete information about the customers like their personal details such as phone number, mail id, address etc... And there history of purchasing. It makes very easier to interact with the customers and solving there problems. This increased efficiency translates into reduced contact center costs and resources to manage customer interactions.
One of the main advantages of call center software is having a extremely trained and knowledgeable people to handle the various calls at any time. This will improve the quality of customer services and decrease wait times during the working hours. Another advantage is your agents will be able to effectively handle peak call volume and can spend more time meeting the customers need this will increases the satisfaction of customers. Contact Center Solution are trained to manage large volume and various clients and services.
Additional Information:
- Item Code: XSPLCS0012
- Delivery Time: One Week
Vert Age Dialer Services
Minimum Order Quantity: 10 Piece
Product Brochure
Brand | Vert-Age Dialer |
Service Location/City | Noida |
Software Version | 4.5.1 |
System Version | 4.1.15 |
Usage/Application | calling software |
Installation Service Needed | Yes |
Mode Of Service | REMOTE |
Operating System | LINUX |
Reaching out to the target customers in a right time at an affordable operational cost is key to a successful marketing campaign Outbound IVR Call Center Solution is an effective tool to ensure a real time and affordable promotion for products or services.
When it comes to building up the largest customer base, a business should have a robust and effective Call Center Solution that can help the professionals to establish a reliable and enduring communication. A robust system doesn't only ensure a productive communication with the customers, but it also offers a targeted tool to take the services to right customers.
Today, with the evolution of advanced call center solutions, it is now easy for the businesses to execute a successful and productive marketing campaign for different products and services. Outbound IVR system has emerged as one of the most effective marketing tools for the businesses to reach out to the targeted customers. It comes featured with custom tools and applications to help the professionals in pushing messages to the target customers easily and affordably.
Here are some effective benefits of outbound IVR campaign for the businesses:
· It opens up a new opportunity for generating revenue with the help of effective marketing content to reach out to the target customers.
· Advanced GUI and intuitive tools make it quite possible for the businesses to get the maximum revenue at the minimum expenditure.
· Easy and affordable way to reach out to the potential customers.
· It can be integrated into the existing CRM or call center system.
· It ensures an increased network efficiency and reduced operational cost.
These are some noteworthy benefits of Outbound IVR call center solution for the businesses that look forward to providing a real-time customer service, along with an effective marketing campaign.
But the technology can be utilized to the fullest only if the software program is used tactically in as per the recommendations. You can implement the following tips to make the best use of Predictive Dialer Software program:
· Keep your messages short and effective.
· Personalize the marketing messages in accordance with the customers' preferences and location.
· Keep the option active to let the customers connect with agents.
· Use only updated database for the customers.
· Choose a right to call the customers.
· Avoid repetitive message or phone calls.
In addition to these points, you should get the updated software program for always as an advanced software program can function accurately and flawlessly. Whatever the marketing tactics you have been implementing up to now, you need to give a try to the Outbound IVR Predictive Dialer Software program and get the best benefits for the businesses.
Additional Information:
- Item Code: XSPLVA001
- Production Capacity: Unlimited
- Delivery Time: One Week
Best Preview Dialer Software
Product Brochure
Brand | Vert Age |
Operating System | Linux |
Location | Pan India |
Usage/Application | Calling Software |
Ivr Manager | Yes |
Trunk Line Connectivity | Yes |
Support | Business Hours |
Available on Rent | Yes |
A Preview Dialer Software allows detailed contact information delivered to the agent’s screen for dialing outbound calls. The system automatically dials the list of numbers based on your campaign setting. This feature of the Preview Dialer enables the agent to review the customer’s contact detail before placing a call. Dialer Software provides only essential information to agents so they can better prepare for the next call. The dialer will save the agent time in searching the contact detail and allow them to call freely. This will ensure that the agent is fully prepared before meeting up with the customer.
Auto Dialer Software For Small Business
Product Brochure
Type | Online/Offline |
Operating System | For Linux |
Programming Language | PHP |
Free Required RAM | 4 GB |
Provide Installation Service | Yes |
Training | Documentation, Live Online, In Person |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic/International |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Language Support | English/Hindi |
Architecture | 32/64 Bits |
Deployment | On Server |
Mobile App | For Windows |
Auto Dialer refers to automatic dialer software which can dial calls automatically using an agent’s instruction for business. The software helps in maintaining a high level of cost efficiency and helps your sales team to generate more leads and improve efficiency. An Auto Dialer is an electronic device that automatically dials the telephone number and helps agents to communicate with the customers. The dialer software is designed to manage the outbound process in the call centers.
Best Auto Dialer Software
Product Brochure
Brand | Vert Age |
Type | Online/Offline |
Programming Language | .NET |
Provide Installation Service | Yes |
Training | Live Online |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
An Auto Dialers, one of the Best Automatic Dialing Solution used by outbound contact centers to speed up the call rate and increase the agent’s efficiency. It wills automatically dials the numbers and helps agents to communicate with the customers. People will recognize it with its various names like Dialer, Auto Dialer, and Power Dialer, etc. The dialer software helps agents in managing the client database and records. The dialer software also helps the agent’s in managing the client database and records.
Call Centre Dialer Software
Minimum Order Quantity: 10 Piece
Product Brochure
Brand | Vert-Age Dialer |
Operating System | Linux |
Location | Pan India |
Ivr Manager | Yes |
Trunk Line Connectivity | Yes |
Wireless | Yes |
Businesses that run today can depend on a lot of resources from fields like telecommunications. These resources when put to use for the business’s advantage can rake in new customers and eventually more revenue. These numerous resources can be tapped to the company’s benefit with a software called “Call Center Dialer”.
With the help of this software one can manage communications from various streams such as phone, email, live chat, instant messaging, SMS text, and social media. The software is a bundle which involves modules which function as
1. Auto dialler
2. Call center monitors
3. Accounting solutions for calls
4. Analytics system
5. Automatic call distributor
6. Interactive voice response
With the help of this software package, a company can respond to its customers who might have an issue with the product of the company and resolving it with further assistance. This software greatly helps you in increasing the functionality of the help desk and provide better, round the clock customer support. The analytical package helps the company to determine what areas of service the company has to focus on.
Additional Information:
- Item Code: XSPLCD004
- Production Capacity: Unlimited
- Delivery Time: One Week
Best Automated Auto Dialer Software
Product Brochure
Brand | Vert Age |
Type | Online/Offline |
Operating System | For Linux |
Provide Installation Service | Yes |
Training | Documentation, Live Online, In Person |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic/International |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Language Support | English/Hindi |
Deployment | On Server |
Database | SQL |
Auto Dialer Software, one of the best-automated dialer software that can dial outbound calls smoothly and provides a detailed report of the call. Depending on the call flow you can play a recorded message or you can ask for IVR and more. With all the smart features of the dialer software helps the call center to improve its services and agent performance. Generate detailed information about the calls and record it for the further process.
Progressive Dialer Software
Minimum Order Quantity: 10 Piece
Product Brochure
Brand | VERT-AGE |
Service Location/City | Global |
Software Version | 4.5.1 |
Usage/Application | Calling |
Installation Service Needed | Yes |
Operating System | Windows,Linux |
Progressive Dialer, an automated outbound dialing system which connects the agents to the calls which are answered by the live agents only. The dialer automatically dials the list of numbers from the saved calls of customers. In progressive mode, dialer runs using you’re calling lists across the different campaign at the pace of your operations. The Dialer system will avoid busy signals, answering machines and disconnected numbers.
Progressive Dialer, an automated call dialing technique which provides contact information to call center agents for dialing. Dialer will provide the time to the agent so that they can review the customer's information presented on the display. Dialer makes the interaction between agents and customers with less time wastage. Dialer has more data-based dialing techniques and dial call when the agents are available.
Progressive Dialer a complete automated outbound dialing system which can dial live calls and connect to call center agents. It helps in maintaining the pace of outbound calls as per the business operations. Progressive dialing provides inbuilt contact details to the agents to easily dial calls. Dialing system ensures consistent workflow and connects call only when the agents available. Dialer call only when the agents are available this will help in maintaining the healthy work culture in the Call Centers.
CALL CENTER What is FEATURES DND Filtering Campaign Logs +Agents Availability Upload Live Analytics&DashboardAutomated Call Distributor Software
Product Brochure
Type | Online/Cloud-based |
Operating System | For Linux |
Brand | Vert-Age |
Programming Language | PHP |
Free Required RAM | 2 GB |
Provide Installation Service | Yes |
Training | In Person, Live Online, Documentation |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Monitoring | Yes |
Auto Dialer an automated outbound dialer software that allows call centers to dial outbound calls. The dialer software offers a lot of pacing options for the call centers. With all the smart features of the dialer software helps the call center to improve its services and agent performance. Using the software you can match every calling requirement of the call center. You can assign according to their requirements when agents are free. It also helps in maintaining the client's record in their database for the future.
Additional Information:
- Item Code: XSPL01201
Automatic Voice Dialer
Product Brochure
Brand | Vert Age |
Operating System | For Linux |
Provide Installation Service | Yes |
Training | Live Online |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
An Auto Dialer Software, dialer software which dials a list of phone numbers automatically. It is an application that automates the process of dialing numbers in call centers. The Auto Dialer Software will help thousands of companies in the world to increase productivity, raise customer satisfaction and increase profit. The software will help in saving time and money by automating all the dialing process. Research has shown that the dialer can increase the talk time of the call center.
Auto Dialer Software For Call Center Vert-AgeCall Center Preview Dialer Software
Product Brochure
Brand | Vert Age |
Type | Online/Offline |
Operating System | For Linux |
Programming Language | PHP |
Free Required RAM | 4 GB |
Provide Installation Service | Yes |
Training | Live Online, Documentation, In Person |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic/International |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Call Center Preview Dialer Software an automatic dialer that aware agents by providing customers information to agents before placing the call. It can combine an agent phone system with the CRM that provides all the detail information of the customer before dialing the call. This will give some help to the agents before placing the call. Advanced dialer software that can simplify and organize your customer’s contact. It helps in simplifying the process like scheduling appointments, sending reminders or calling. It will help agents call from anywhere’ as they have detailed information of the customers where they want.
Call Center Dialer Solution Services
Minimum Order Quantity: 10 Month
Product Brochure
Type Of Process | Inbound/Outbound |
Type Of Calls | Domestic And International |
Location/City | Pan India |
Service Duration | 1 Year |
Communication Language | English & Hindi |
Agent Terminal | Yes |
Brand | Vert Age |
Channel | PRI/SIP Trunk/GSM |
Operating System | Windows,Linux |
Location | Pan India |
Usage/Application | Calling |
Ivr Manager | Yes |
Seagate Sata Hd | Yes |
Trunk Line Connectivity | Yes |
Call Center Dialer Solution is customer relationship management software. It helps to all call centers agents to knowing the complete knowledge about there customer. It gives the complete history of customer details and there experiences. The main benefit of call center software is knowledge in real time to deliver the correct information to customers through telephone or social media. Call center soft ware’s helps to understanding customers requires more than listening feedbacks and problems to solve them. To attract the customers and deal with the competitors company needs 360 degree view to their customers. With the help of customer relationship management we have the complete information about the customers like their personal details such as phone number, mail id, address etc... And there history of purchasing. It makes very easier to interact with the customers and solving there problems. This increased efficiency translates into reduced contact center costs and resources to manage customer interactions.
Additional Information:
- Item Code: XSPLCCD1025
- Delivery Time: One Week
Preview Dialer Software Services
Product Brochure
Brand | Vert Age |
Operating System | Linux |
Ivr Manager | Yes |
Trunk Line Connectivity | Yes |
Programming Language | PHP |
Free Required RAM | 2 GB |
Provide Installation Service | Yes |
License Duration | 1 Year |
Number of User | Multi-user |
Preview Dialer Software, a dialer software that helps call center and provides all the detail information of the customer on the agent screen. The Dialer Software provides the contact record automatically to the agents based on your outbound campaign. The dialer will help in providing useful information to agents which can make calling easier. The dialer provides flexibility to the agents with all the control of the manager. The manager gets all the detailed records of every call. It has multiple dialing modes that help the agents and increases efficiency.
Advance Preview Dialer Software
Product Brochure
Brand | Vert Age |
Type | Online/Offline |
Operating System | For Linux |
Programming Language | PHP |
Free Required RAM | 4 GB |
Provide Installation Service | Yes |
Training | Live Online |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic/International |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Language Support | English/Hindi |
Architecture | 64 Bit |
Deployment | On Server |
Database | SQL |
A Advance Preview Dialer Software an advanced Call Center Dialer Software used to dial the number in a hurry by proving customer’s detail on screen. Call Center makes a large volume of calls and preview dialer is a valuable tool for improving productivity. Using the dialer you will never face dropped calls as it helps in handling each and every call. There is no delay on the call while communication with the customer and so agents can talk with them immediately. They are less expensive and make a better connection with high conversion.
Lead Management Auto Dialer Per Month
Product Brochure
Operating System | For Windows |
Brand | Vert Age |
Ivr Manager | Yes |
Mounting | Yes |
Wireless | Yes |
Language Support | English |
Architecture | 32 Bit |
Deployment | On Server |
Database | SQL |
Auto Dialer Software, an outbound dialer software that can dial automated calls from the list. It becomes more effective when we introduce it with Lead Management Software. Both, when combined, help in storing the data of the customer’s calls. The dialer software will help many companies in the world using they increase their agent's productivity, raise customer satisfaction and also increase profits. The software will also help in saving time and money by automating all the dialing process.
Best Automated Dialer Software For Call Center
Product Brochure
Brand | Vert Age |
Type | Online/Offline |
Operating System | For Linux |
Provide Installation Service | Yes |
Training | In Person, Live Online, Documentation |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic/International |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Language Support | English/Hindi |
Deployment | On Server |
Database | SQL |
Connect your customer with one of the best Automated Dialer Software. Auto Dialers are one of the most efficient form of outbound calling. Auto Dialer Software one of the best outbound dialer software that can dial outbound calls automatically by using the number lists. The dialer software provides advanced features that help to run the campaign successfully. You can monitor the live calls using the campaign and also record them.
Outbound Calling Software
Product Brochure
Type | Online/Offline |
Operating System | For Linux |
Brand | Vert Age |
Provide Installation Service | Yes |
Training | In Person, Live Online, Documentation |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Back Up | Yes |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
An outbound calling software that can dial the outset of contacts automatically. Depending on the call flow you can play a greeting, ask for an IVR and more. It is an exciting advanced telecommunication reporting system that helps the call center its smart feature is that it can assign calls to the next available agent without any downtime. The software will help in saving time and money by automating all the dialing process. Research has shown that the dialer can increase talk time of the call center.
Call Center Management
Product Brochure
Type Of Process | Inbound/Outbound |
Type Of Calls | Domestic |
Location/City | Pan India |
Service Duration | One Year |
Communication Language | English & Hindi |
Brand | Vert Age |
Usage/Application | Calling Software |
Call Center Calling Software
Product Brochure
Also Provides | SMS Gateway Software, Predictive Dialer, Video Conferencing Software |
Type | Online/Cloud-based |
Operating System | For Linux |
Location | Pan India |
Service Mode | Online |
Brand | Vert Age |
Programming Language | PHP |
Provide Installation Service | Yes |
Training | In Person, Live Online, Documentation |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Online, Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic/International |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Language Support | English/Hindi |
Architecture | 32/64 Bits |
Deployment | On Server |
Database | SQL |
Call Center is an important component of every business. In todays global market there are various organizations which turn themselves into call centers so that they can assist and maximize customer service and sales need. In call centers, multiple agents deal with scores of customers and tend to field a higher volume of calls every day. Interacting with people by dialing phone calls will play a major role in daily operations. A call recording solution is necessary for every organization for keeping the records of the telephonic conversation on a daily basis. According to the need of the business, the call recorded such as order booking, customer complaint, payment collection, etc. are conducted over the phone. For Call Centers, it is too having voice logger system to provide excellent customer service.
Vert Age Dialer Outbound Calling Software
Minimum Order Quantity: 10 Piece
Product Brochure
Type of Process | Outbound |
Type of Calls | Domestic |
Location | Pan India |
Operating System | For Windows |
Application | Colleges, IT Industry |
Software Version | Centos7 |
Brand | Vert-Age |
Provide Installation Service | Yes |
License Duration | 1 Year |
Number of User | Multi-user |
Outbound call centers the call centers which make calls to consumers to get their views and feedbacks for products and services. This is an incredibly tedious task to do without the help of an outbound call center software
These are incredibly helpful for outbound call centers as they make a huge number if outgoing calls every day. They keep the agents motivated and generate high leads and most importantly they give callers a great experience
Outbound call centers come with a variety of features these days, these make it a ‘must have’ for any call center. Some of them are as follows,
1. Campaign features
· Multiple campaign capabilities: As the name suggests it supports in multiple campaigns such as campaign specific agents and max used channel/lines
· Automatic Campaign Resume: It automatically resumes all unfinished campaign the very next day
· Integration: fully integrated I.V.R studios help in multi-level Q&A survey
2. Dialing and line usage
· Remote control: As the name suggests, auto-dials can be made from any part of the room
· Built-in call schedule: the built in call scheduler helps in making a schedule for calling and dialing people for feedback and suggetions
3. Reporting and analysis:
· Real time analytics: Thanks to real-time analytics, supervisor have a better control of the call center processes. All decisions related to resource allocation and campaign management are driven by live data rather than assumptions.
· Agent performance dashboard: Supervisors have access to individual agent performance dashboard. From this, the supervisor can check agent status and agent call status and other key performance metrics
4. Dialer features:
· Predictive dialer: In Progressive Mode, the dialer runs through your calling lists across multiple campaigns at the pace of your operations. The dialer reduces average handling time and improve agent productivity
· Preview dialer: This dialer is used to handle high engagement business calls. All Calls are initiated after careful review of customer information and requirement.
These are only a few new features which have been added to the existent outbound call center software in the market. Any business can now have effective call centers with good technologies. This will only lead to good profits and leads for business and employees repectively
Additional Information:
- Item Code: XSPL005
- Production Capacity: Unlimited
- Delivery Time: Seven Days
Dialer Software
Product Brochure
Brand | Vert Age |
Type | Online/Offline |
Operating System | For Linux |
Ivr Manager | Yes |
Programming Language | PHP |
Free Required RAM | 4 GB |
Provide Installation Service | Yes |
Trunk Line Connectivity | Yes |
Training | Documentation, Live Online, In Person |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours, Online |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic/International |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Language Support | English/Hindi |
Architecture | 32/64 Bits |
Deployment | Local |
Database | SQL |
Mobile App | For Windows |
- Automatic opt-out facility
- Answering machine detection tool
- Call recording and call blending facility
- TTS (Text to Speech)
- Call distribution mechanism
- Advanced tool to pre-qualify the phone calls
Auto Dialer Software
Product Brochure
Brand | Vert-Age |
Service Location/City | Noida |
Software Version | 4.3.5 |
Management Type | CRM |
Version | 4.3.5 |
System | Automated |
Other Details:
Auto Dialer Software, as per the name this software will automatically dials the call from the list of the numbers. Auto Dialer Software first decides which number is to be dialed and then call that number and wait for the response.
Auto Dialer Features
Easy to handle:
- In the current era, everyone wants things in a simple way. So, Auto Dialer Software provides agent as well as customer simple work and handle the simple task. It will easily call the customer and maintain them easily.
Auto Dialer with CRM:
- We will provide an Auto Dialer Software with enabled CRM which help in dialing the calls from the selected list. Integrated CRM in auto dialer software generates a telephone phone from which software automatically select the numbers and call the particular number.
Work as a reporting tool:
- The Auto Dialer Software will help in increasing the production and maintain the call record. The software will generate a report on the basis of per day calls so we can easily analyze the record when we need that information.
Importance of Auto Dialer
- As in earlier days, there was no internet, so calling is the only way to interact with the agent. It takes more time in solving the queries. By introducing the dialer we can decrease the time to solve the issue.
- Calling user has to listen to the busy tune and voicemails, which waste the time. But with Auto Dialer we can save that time and use it in customer interaction.
- As we are having such qualities in our Auto Dialer Software it will improve the selling of the software. As it is easy to use and helpful in communicating the customer it will earn more profit.
Working of Auto Dialer
- The Auto Dialer software is of different type and performs various tasks. As per the name (Auto Dialer), it will call the telephone numbers from the list. Auto Dialer has a feature that it will connect the user directly to the agent instead of voice mail.
- In order to work auto dialer, there must be a system for the software and the person for answering the call. A voice modem connected to the computer allows the computer to play the pre-recorded voice by using VoIP. In the current computers, they contain 2- 4 modems which help in connecting more calls, the more calls you to connect the more profit you gain. The software will direct the computer which number is to dial and what to do when the call is busy or the call is connected. For dialing the calls the auto dialer software will use the telephone database and decide which call is to dial and how long it goes. In the call centers, as soon as the agent finishes with one caller, the agent will immediately connect with another caller.
Additional Information:
- Production Capacity: Unlimited
- Delivery Time: 7 days
Auto Phone Dialer Software
Product Brochure
Brand | Vert Age |
Type | Online/Offline |
Operating System | For Linux |
Provide Installation Service | Yes |
Training | Live Online |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Auto-dialer software, an Auto Phone Dialing Software used to dial a number in bulk. It is a smart dialer which detects which number doesn’t have the potential to generate any sales for the organization. With all the smart features of the dialer software helps the call center to improve its services and agent performance. It uses different metrics to dial the customer’s number using the database for increasing productivity.
Preview Dialer Software
Product Brochure
Brand | Vert-Age |
Service Location/City | Delhi NCR |
Software Version | 4.3.5 |
Usage/Application | Calling |
Installation Service Needed | Yes |
Mode Of Service | Remote |
Operating System | Linux |
A Preview Dialer Software allows detailed contact information delivered to the agents screen for dialing outbound calls. This feature of preview dialer enables the agent to review contact detail before placing a call. The dialer will save the agent time in searching the contact detail and allow them to call freely. This will ensure that the agent is fully prepared before meet up with the customer.
Preview Dialer Software combine agent phone system with the CRM which provides all the call detail of the customer. Advanced dialer software which can simplify and organize your customer’s contact. It helps in simplifying the process like scheduling appointments, sending reminders or calling. It will help agents call from anywhere as they have detailed information of the customers where they want.
Vert-Age PREVIEW DIALER SOFTWAREAdditional Information:
- Production Capacity: Unlimited
- Delivery Time: 7 days
Cloud Based Phone System For Your Small Business
Product Brochure
Brand | Vert-Age |
Country of Origin | Made in India |
Application | Calling |
Mode | Inbound/Outbound |
IVR | Available |
CRM | Yes |
Dialer Software Solutions
Minimum Order Quantity: 10 Month
Product Brochure
Service Location/City | Pan India |
Brand | Vert Age |
Type | Online |
Operating System | For Linux |
Application | Calling |
System Version | 4.5.1 |
Installation Service Needed | Yes |
Description:
Our dynamic and advanced Predictive Dialer Software program helps you handle irregular calls with the utmost accuracy. The software automatically switches the outbound call agents to inbound lines if the volume of phone calls increases over the time. And in such conditions, our predictive dialer system helps the professionals deal with the congestion. Now there is no need to get stuck with the time-consuming procedure, embrace our advanced predictive dialer software system. Here are key important aspects of our advanced software system:
- Call blending from inbound to outbound and outbound to inbound
- Progressive and predictive dialing system
- Smart call control tool
- Multi-number dialing system
- Cloud-based dialer mechanism
- Flawless and accurate
Other Details:
When there are not as many inbound call agents as required in your contact center, then it becomes somehow challenging for them to keep up with the demand. But you can overcome the congestion easily by using the predictive dialer software in your call center. Once you install the software program, the agents will automatically move to either inbound or outbound calls. And once the congestion of phone calls is finished, they will be taken to their assigned calls automatically—and it is all done perfectly by our dynamic predictive dialer software. Smart tool to contain phone calls: Our dynamic predictive dialer software mechanism can help your call agents to identify whether the phone calls are on the customized suppression list. It is progressive and predictive dialing system that allows you to meet your business requirements. It is carefully balanced to enhance and to maximize the productivity of your call agents. And its capability to review the phone calls before either accepting or declining the calls is somehow highly appreciated. While the market is getting competitive day by day, you need to embark on the latest technology to meet the demand and call congestion in your call center.
Additional Information:
- Item Code: XSPL0002
- Delivery Time: One Week
Auto Dialer Software
Minimum Order Quantity: 10 Unit
Product Brochure
Service Location/City | DELHI NCR |
Software Version | 4.5.1 |
System Version | 4.5.1 |
Installation Service Needed | Yes |
Mode Of Service | REMOTE |
Operating System | LINUX |
Type | CALLING |
An Auto Dialer Software is essentially software that automatically dials phone numbers. Once the phone is answered by the client/customer, an automated response (like pre-recorded message) is played or he/she is connected to an agent via call.
When a pre-recorded message is played by the Auto Dialer Software, it is known as robocalling. Sometimes it asks the customers/clients to press certain keys on their phone keypad according to their needs and queries. For example, for phone queries the customer is often instructed to press let's say 1 for balance enquiry, 2 for caller tune etc.
When the auto dialer connects the client/customer to an agent, it is called predictive dialer. It makes use of real-time analysis to determine correct time to dial more numbers.
Most auto dialers come with an inbuilt facility to distinguish between client pick-ups from automated answering machines. It does so by analyzing the incoming call voice/audio and making prediction based on the system's algorithm. The accuracy rates may vary.
With the help of a modem, any computer or laptop can be used as an auto dialer. There are software programs available that enable its users to set up an auto dialer function over telephone lines. With the advancement in technology and with the aid of Inernet and VoIP, it has become possible to run cheaper auto dialers without the help of modem and/or telephone lines also, a number of hardware-based telephony capabilities for auto dialing can be implemented within the software.
Today, auto dialers that utilize VoIP can be scaled up well with the increasing power of modern computers all thanks to the multiple cores and multiple pre-processors. It makes call transfers easy since no physical telephone lines are required.
Thus, an auto dialer can provide strategic value to a business or an organization. It speeds up the process of 'closing' ticket status and enhances the overall productivity within an organization. An auto dialer helps to compile data and provides tools to predict the target customers based on prior success rates.
It is smart software that enables the users to leverage the customer data to reach out more personally to more qualified potential leads, it automatically and simultaneously dials the numbers of different customers and connects them to the agents within he firm.
Additional Information:
- Item Code: XSPL001
- Production Capacity: Unlimited
- Delivery Time: One Week
Auto Dialer Software For Call Center
Minimum Order Quantity: 10 Piece
Product Brochure
Brand | VERT-AGE (XSPL) |
Application | Calling |
System Version | 4.5.1 |
Installation Service Needed | Yes |
Service Location/City | Delhi NCR |
Mode Of Service | Remote |
Operating System | Windows |
Type | V |
Free Required RAM | 2 GB |
Number of User | Multi-user |
Back Up | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Database | SQL |
Vert-age Auto Dialer software is one of the best calling software which can automatically dial list of calls in limited time using the telephone. Vert-age Auto-Dialer help many companies around many countries and almost cover whole India. The Dialer software will help organizations in increasing the productivity, raise customer satisfaction and improve profit also.
Vert-Age Auto Dialer software is automatic dialer software used to dial calls automatically from the list of contacts which is provided by the agents and it is sometimes used a cloud for dialing a call. The Dialer software helps in reaching thousands of people in less time it can also increase customer’s satisfaction. It is the best way to increase production.
It is a Software program which calls automatically thousands of numbers from phone list. Auto Dialer can provide important information by sending a message, or it can also connect a customer to a live agent when the call has been answered by the customer.
The Automatic dialer software will dials call and connect customers to the agents. We are providing fully featured auto dialer software which helps thousands of companies around the world which helps in increasing productivity, raise customer satisfaction and increase the profit, service or sales efforts.
An Auto Dialer can identify which call is answered, which is not answered or which call is transferred to the machine. The call which is answered is automatically transferred to the live agent at the other end. The Auto Dialer software begins as a hardware solution and in the current, the dialer software is more common software used in almost every organization.
For increasing the sales for the company one of the most important ways is Auto-Dialer software. According to Google search, there are many definitions of Auto Dialer with their benefits but in general, a dialer refers to “an electronic device which is connected to the telephone line for controlling the dialed numbers and alters them”.
The Auto-Dialer increases contact rate by connects more customers to the agents which can increase the productivity of the agents and decrease the cost. Using an auto-dialing strategy such as predictive dialing combined with inbound call handling – drives provides more benefit to the agent in increasing the customers.
AUTO DIALER SOFTWARE WORKING-
For working with the auto dialer, we must need a computer in running mode to run the software, a person who answers the phones, a voice modem, and an active telephone line. The voice modem we are using plays the recorded voice over a telephone line. In standard desktop computers, there are two to four internal modem cards. If we are having more modems, so we can dial more concurrent calls at a time.
The software which is used will tell the computer system which numbers is to dial, and what to do in response if the signal is busy. Before dialing any number, the auto-dialing software decides which number is to dial and for how long. Mostly the calls are picked up by a person in the first 25 seconds, or the time it takes to ring four times. Then the call is forwarded to the voice mail so that the auto-dialer will drop a call if no one answers by 25 seconds. The call will be dropped further if a busy signal occurs.
Additional Information:
- Item Code: XSPLAD006
- Production Capacity: Unlimited
- Delivery Time: One Week
Outbound Call Center Software Solution
Minimum Order Quantity: 10 Unit
Product Brochure
Type of Process | Outbound |
Communication Language | English,Hindi |
Type of Calls | Domestic/International |
Location | Global/ Delhi NCR |
Type | Online |
Operating System | For Windows |
Software Version | 4.5.1 |
Brand | VERT-AGE (XSPL) |
Usage/Application | For Call Center |
Outbound Call Center Software Solution is an office used for making and receiving calls on a large scale by telephone on requesting by the customer. The software works when the agent dials a call from the system to the customer and in response, the customer picks up the call and give feedback. The purpose of the call will be different but the aim behind the call is the same is to provide better service to the customer.
Outbound Call center software is management software which is used by organizations and call centers to manage the incoming calls related to their products support or informational queries. It can also make outbound calls to the targeted audience for the purpose of sales and marketing of the product.
Using this software and running successfully we need to focus that we are having sufficient agent which can attend calls and ready to help the customer whenever the call is received. The Outbound software is easy to use and can provide profit to the organization.
In general, we can say that the outbound calling effort provides benefit from a range of enterprise software programs that are part of today''s modern business world.
Additional Information:
- Item Code: XSPLOC008
- Delivery Time: One Week
Blended Dialer Software
Minimum Order Quantity: 10 Piece
Product Brochure
Brand | Vert-Age |
Service Location/City | Global |
Software Version | 4.5.1 |
Usage/Application | Calling |
Installation Service Needed | Yes |
Operating System | Windows,Linux |
Blended Dialer Software for Call Centers to make easier to make both side communication either it is Inbound or Outbound. Call Centers can enjoy high efficiency using blended dialer solutions. Call centers makes and receives many calls daily and it is too difficult to manage them but dialer software will makes it easy. It helps in increasing the productivity of the agents also optimizing their call time.
A Blended Dialer Software helps call center agents in dialing both Inbound & Outbound calls. We think that organization either inbound or outbound depending on the business. In today’s market, Blended Dialer will fulfill the requirement and become more prevalent. The dialer software will provide flexibility to transfer agents across the process and help in eliminating the need for data entry.
Larger Call Centers will divide between Outbound and Inbound Agents. They need to attend both the calls here the Blended Dialer is the most important software solution for handling both the Outbound and Inbound calls. When it comes to efficiency blended dialer will provide you smart strategy to reduce the call time and increase productivity.
The Blended Dialer Provides the ability to our call center to handle both Inbound and Outbound calls. This powerful feature provides your company to look smart and act like a professional. Call Center Software makes your team more efficient and powerful so that they can perform the task in time. Our software helps in Outbound call and Inbound calls and allow your team to make more profit in each day.
Additional Information:
- Item Code: XSPLBD001
- Production Capacity: Unlimited
- Delivery Time: One Week
Outbound Call Center Software
Minimum Order Quantity: 10 Piece
Product Brochure
Brand | Vert-Age |
Service Location/City | Delhi NCR |
Software Version | 4.3.5 |
Usage/Application | Calling Softwae |
Installation Service Needed | Yes |
Material | software |
Communication Language | english |
Shift Timings | General |
Start Date / Month | date of installation |
Service Duration | One year |
Inbound call center software is software used by companies to call a maximum number of customers and provide detailed information about the company product. Using inbound software services one can collect a large number of phone calls which in result increase the productivity of the organization. We provide the best Inbound Call Center Software for customer support by which is used to solve the customer's queries.
In the current world, everyone needs better services in less time, the contact center is not important at that time. So we are designed and provide an inbound software solution to take the new challenges and fulfill all the requirement of the customer. It will take the business of the organization at the next level.
Outbound Software Solution, Vert-Age provides an outbound software solution for increasing the performance of call centers. An outbound software solution is the perfect call center solution that makes more outgoing calls. Outbound call center software helps the organization in calling more calls and increase profit. An organization can provide many features for calling which helps the agents to do their job better.
An Outbound software solution is the perfect solution provided by Vert-Age. The software is used to make calls to the client by the organization or by the call center for helping the person when needed. The quality of outbound calls is ensured by our managers and you can review the same on a real-time basis. The software has many features which increase customer's experience and agent performance both.
Additional Information:
- Production Capacity: Unlimited
- Delivery Time: 7 days
Dialer Application For Android Phone
Product Brochure
Language Required | English |
Service Type | Onsite |
Service Mode | Offline & Online |
Development Platforms | Android |
Brand | Vert-Age |
Ivr Manager | Yes |
Trunk Line Connectivity | Yes |
Wireless | Yes |
Vert-Age Android Phone Dialer Application for mobile phones is developed to handle the communication process of Call Centers. This application is especially for the agents, using which they can handle their customers by doing Work From Home. Once the customers data is uploaded to the app will auto-dial numbers. It saves agents time and allow them to connect more customers in less time. Get your Dialer App for Android Phone and safely serve your customers by doing Work From Home.
Revenue Preview Dialer Software
Product Brochure
Brand | Vert Age |
Operating System | Linux |
Usage/Application | Calling Software |
Ivr Manager | Yes |
Wireless | No |
Available on Rent | Yes |
Call Recording | Yes |
Boost your revenue with Preview Dialer Software, a Preview Dialer allows each contact record to be automatically delivered to the agents based on your campaign setting. This feature gives agents a chance to review the contact details of the customer before placing the call. This will save the agent time by reviewing the contact information before the call and fully prepared for a meeting with a customer. This will helps in dialing more calls in less time and boost call center productivity. Advanced dialer software that can simplify and organize your customer’s contact.
Vert-AgeReal Estate Software Solutions
Product Brochure
Brand | VERT-AGE (XSPL) |
Usage/Application | Call Center |
Service Location/City | Pan India |
Software Category | Asterisks |
Software Type | Calling Software |
Service Mode | Remote/ Telephonic/e-mail |
Operating System | Linux |
Type Of Industry | Telecom |
The current real estate market is totally unorganized as a result entire funnel and customer communication is totally disturbed. The Indian Real Estate market has witnessed a huge growth in the last few years and it is expected to grow more. The demand for more resident property is due to urbanization and an increase in the income of a household. Due to the involvement of the nuclear family and the increase in urbanization will result in the rise of some new townships.
In today’s highly demanding and competitive market it’s better to allow your customer to reach a live person rather than depend on automated voicemail. As the call center agents have more experience in handling calls for buy and sells, so they use their knowledge to help and make a decision. As in real estate usually there is a huge amount of transaction, so it is more useful to use call center agent. As they can easily maintain the excel as a record which builds the trust with the customers instead of using voice mails.
With the help of real estate call center services, you can easily provide 24*7 hour of services and support without any problem. All the real estate companies adopt best featured Lead Generation techniques so that they can save all the incoming leads properly into their database and followed up when needed for the high conversion ratio.
Contact Center Solutions Provider for Real Estate Industry Vnd to End Call Tracking VTene VVoice Recording fow Qality voftn VEasy Track on Source of Lead tAppo nta for Propert Wert-AgeAdditional Information:
- Item Code: XSPLRE009
- Delivery Time: One Week
Call Center Software Solution
Product Brochure
Type of Process | INBOUND/OUTBOUND |
Type of Calls | DOMESTIC/INTERNATIONAL |
Location | PAN INDIA |
Service Duration | One Week |
Communication Language | ANY |
Brand | VERT-AGE (XSPL) |
Usage/Application | CALLING |
Businesses that run today can depend on a lot of resources from fields like telecommunications. These resources when put to use for the business’s advantage can rake in new customers and eventually more revenue. These numerous resources can be tapped to the company’s benefit with a software called “Call Center Solution”.
With the help of this software one can manage communications from various streams such as phone, email, live chat, instant messaging, SMS text, and social media. The software is a bundle which involves modules which function as
1. Auto dialler
2. Call center monitors
3. Accounting solutions for calls
4. Analytics system
5. Automatic call distributor
6. Interactive voice response
With the help of this software package, a company can respond to its customers who might have an issue with the product of the company and resolving it with further assistance. This software greatly helps you in increasing the functionality of the help desk and provide better, round the clock customer support. The analytical package helps the company to determine what areas of service the company has to focus on.
Types of Call Center Software:-
The Call Center Solution basically helps the company manage the queries of customers from various channels like emails, live chat and calls. Depending on the way of operation the businesses chose, call center software is classified into two types.
1. On-premise call center system
2. Cloud based call center system
On-premise call center systems:
These systems are expensive with the company having to maintain and service the call center and also installing all the necessary hardware.
Cloud-based call center systems:
These systems are quite affordable with all the software in the cloud. There is no need to download or run the software. These systems are also quite accessible.
The software allows a business to run a Call Center Solution by providing help and support to customers for issues and queries involving your business, product and services. The software also opens up so many avenues as the communication between the business and the customers is now two way helping the business to grow with the help of analytical data.
All the above mentioned functionalities can be achieved by using call center software for your businesses.
Contact Center Solutions Vert-Age Diale .IVR Auto Dialer Click-to-Call Blended Campaigns Unified Agent Workbench Inbound.Outbound and Blended Automatic CallDistributor(ACDAdditional Information:
- Item Code: XSPLCCS005
- Production Capacity: Unlimited
- Delivery Time: One Week
Vert Age Auto Dialer
Product Brochure
Operating System | Linux |
Brand | VERT-AGE (XSPL) |
Location | Pan India |
Type | Voice Calling |
Usage/Application | Voice Calling |
Ivr Manager | Yes |
Free Required RAM | 2 GB |
Provide Installation Service | Yes |
Wireless | Yes |
License Duration | 1 Year |
Number of User | Multi-user |
Back Up | Yes |
Architecture | 64 Bit |
Deployment | On Server |
Database | SQL |
Service duration | One Week |
Service Location | Pan India |
Mode of Service | Online/Offline |
Vert-Age Auto Dialer software is automatic call dialer software. The software is used to dial calls automatically from the list of contacts which is provided by the agents or from the given list. The Dialer software helps in dialing too many calls to the people in less time. It is the best way to increase production and using this software we satisfy customers.
Auto-Dialer Software helps in dialing thousands of calls automatically using telephone and phone. Auto Dialer can provide important information by sending a message, or it can also connect a customer to a live agent when the call has been answered by the customer.
Vert-Age provides fully featured dialer software which helps many of the companies around the world. Dialer helps in increasing productivity, raise customer satisfaction and increase the profit, service or sales efforts. Dialer identifies which call is answered, which is not answered or which call is transferred to the machine. Dialer first searches for the available agent and then transfer the call to the live agent.
For increasing the sales for the company we must use the Auto-Dialer Software. According to Google search, there are many definitions of Auto Dialer with their benefits but in general, a dialer refers to “an electronic device which is connected to the telephone line for controlling the dialed numbers and alters them”.
Additional Information:
- Item Code: XSPLAD008
Preview Dialer Contact Center Software
Product Brochure
Brand | Vert Age |
Type | Online/Offline |
Operating System | For Linux |
Programming Language | PHP |
Free Required RAM | 4 GB |
Provide Installation Service | Yes |
Training | Documentation, In Person, Live Online |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic/International |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Language Support | English/Hindi |
Architecture | 64 Bit |
Deployment | On Server |
Database | SQL |