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Dialer Software
Best Automated Dialer Software For Call Center
Product Brochure
Brand | Vert Age |
Type | Online/Offline |
Operating System | For Linux |
Provide Installation Service | Yes |
Training | Live Online, Documentation, In Person |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic/International |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Language Support | English/Hindi |
Deployment | On Server |
Database | SQL |
Connect your customer with one of the best Automated Dialer Software. Auto Dialers are one of the most efficient form of outbound calling. Auto Dialer Software one of the best outbound dialer software that can dial outbound calls automatically by using the number lists. The dialer software provides advanced features that help to run the campaign successfully. You can monitor the live calls using the campaign and also record them.
Predictive Dialer Software
Minimum Order Quantity: 10 Piece
Product Brochure
Service Location/City | Pan India |
Brand | Vert Age |
Application | Calling |
Software Version | 4.5.1 |
Installation Service Needed | Yes |
Mode Of Service | Remote |
Operating System | Windows, Linux |
Management Type | CRM |
Description:
9.0 Version Predictive Dialer Software uses complex statistical algorithms to try and anticipate operator availability. It is designed to place a huge number of calls in shorter time periods. It will place a call even before an operator is free but will calculate that by the time the dialed call is required to be transferred to an operator, one will have ended the previous call and be free. Unlike auto dialers which dial only after one call has been ended, predictive dialers eliminate the time wasted between dialing and when the operator actually starts talking. The system is built to handle placing calls, and all situations after that (answering machines, busy tones no answer) so that the operator doesn’t have to waste time doing these.
How does predictive dialer software work?
Predictive dialers collect a lot of information such as
- Average call length
- The number of available operators
- Available lines
- Average number of calls before someone actually picks up
- Time required by the machine to dial and transfer the call to an operator
Other Details:
Analyzing all these statistical informations and using complex algorithms the software provides an almost accurate prediction of how long each operator will be occupied and optimizes the downtime of the operator by automating most of his tasks. By the time the operator ends the current call, there will be another connected call waiting for them. The system predicts the best time to place the calls and how many calls will need to be made based on this collected information.
Benefits:
One might think that saving a few seconds is not an advantage worth installing a predictive dialer however when there are a thousand or more calls placed per hour, the difference will be evident. It is most useful for outbound call centers which have bulk number of outgoing calls. With the software handling most of the time consuming tasks and dialing numbers till someone actually picks up, operators are given more time to improve their customer interaction skills and decreases idle time.
The dialer also adheres to the National Do Not Call Registry. It is easy for the predictive dialer to import and maintain lists and check the number being dialed against them. Operators are no longer responsible for dialing and thus, removing possibilities of human error. This ensures to constant and updated compliance with any calling regulations.
Additional Information:
- Item Code: XSPL002
- Delivery Time: One Week
Outbound Call Center Software Solution
Minimum Order Quantity: 10 Unit
Product Brochure
Type of Process | Outbound |
Communication Language | English,Hindi |
Type of Calls | Domestic/International |
Location | Global/ Delhi NCR |
Type | Online |
Operating System | For Windows |
Software Version | 4.5.1 |
Brand | VERT-AGE (XSPL) |
Usage/Application | For Call Center |
Outbound Call Center Software Solution is an office used for making and receiving calls on a large scale by telephone on requesting by the customer. The software works when the agent dials a call from the system to the customer and in response, the customer picks up the call and give feedback. The purpose of the call will be different but the aim behind the call is the same is to provide better service to the customer.
Outbound Call center software is management software which is used by organizations and call centers to manage the incoming calls related to their products support or informational queries. It can also make outbound calls to the targeted audience for the purpose of sales and marketing of the product.
Using this software and running successfully we need to focus that we are having sufficient agent which can attend calls and ready to help the customer whenever the call is received. The Outbound software is easy to use and can provide profit to the organization.
In general, we can say that the outbound calling effort provides benefit from a range of enterprise software programs that are part of today''s modern business world.
Additional Information:
- Item Code: XSPLOC008
- Delivery Time: One Week
Best Automated Auto Dialer Software
Product Brochure
Brand | Vert Age |
Type | Online/Offline |
Operating System | For Linux |
Provide Installation Service | Yes |
Training | Documentation, Live Online, In Person |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic/International |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Language Support | English/Hindi |
Deployment | On Server |
Database | SQL |
Auto Dialer Software, one of the best-automated dialer software that can dial outbound calls smoothly and provides a detailed report of the call. Depending on the call flow you can play a recorded message or you can ask for IVR and more. With all the smart features of the dialer software helps the call center to improve its services and agent performance. Generate detailed information about the calls and record it for the further process.
Vert Age Dialer Services
Minimum Order Quantity: 10 Piece
Product Brochure
Brand | Vert-Age Dialer |
Service Location/City | Noida |
Software Version | 4.5.1 |
System Version | 4.1.15 |
Usage/Application | calling software |
Installation Service Needed | Yes |
Mode Of Service | REMOTE |
Operating System | LINUX |
Reaching out to the target customers in a right time at an affordable operational cost is key to a successful marketing campaign Outbound IVR Call Center Solution is an effective tool to ensure a real time and affordable promotion for products or services.
When it comes to building up the largest customer base, a business should have a robust and effective Call Center Solution that can help the professionals to establish a reliable and enduring communication. A robust system doesn't only ensure a productive communication with the customers, but it also offers a targeted tool to take the services to right customers.
Today, with the evolution of advanced call center solutions, it is now easy for the businesses to execute a successful and productive marketing campaign for different products and services. Outbound IVR system has emerged as one of the most effective marketing tools for the businesses to reach out to the targeted customers. It comes featured with custom tools and applications to help the professionals in pushing messages to the target customers easily and affordably.
Here are some effective benefits of outbound IVR campaign for the businesses:
· It opens up a new opportunity for generating revenue with the help of effective marketing content to reach out to the target customers.
· Advanced GUI and intuitive tools make it quite possible for the businesses to get the maximum revenue at the minimum expenditure.
· Easy and affordable way to reach out to the potential customers.
· It can be integrated into the existing CRM or call center system.
· It ensures an increased network efficiency and reduced operational cost.
These are some noteworthy benefits of Outbound IVR call center solution for the businesses that look forward to providing a real-time customer service, along with an effective marketing campaign.
But the technology can be utilized to the fullest only if the software program is used tactically in as per the recommendations. You can implement the following tips to make the best use of Predictive Dialer Software program:
· Keep your messages short and effective.
· Personalize the marketing messages in accordance with the customers' preferences and location.
· Keep the option active to let the customers connect with agents.
· Use only updated database for the customers.
· Choose a right to call the customers.
· Avoid repetitive message or phone calls.
In addition to these points, you should get the updated software program for always as an advanced software program can function accurately and flawlessly. Whatever the marketing tactics you have been implementing up to now, you need to give a try to the Outbound IVR Predictive Dialer Software program and get the best benefits for the businesses.
Additional Information:
- Item Code: XSPLVA001
- Production Capacity: Unlimited
- Delivery Time: One Week
Blended Dialer Software
Minimum Order Quantity: 10 Piece
Product Brochure
Brand | Vert-Age |
Service Location/City | Global |
Software Version | 4.5.1 |
Usage/Application | Calling |
Installation Service Needed | Yes |
Operating System | Windows,Linux |
Blended Dialer Software for Call Centers to make easier to make both side communication either it is Inbound or Outbound. Call Centers can enjoy high efficiency using blended dialer solutions. Call centers makes and receives many calls daily and it is too difficult to manage them but dialer software will makes it easy. It helps in increasing the productivity of the agents also optimizing their call time.
A Blended Dialer Software helps call center agents in dialing both Inbound & Outbound calls. We think that organization either inbound or outbound depending on the business. In today’s market, Blended Dialer will fulfill the requirement and become more prevalent. The dialer software will provide flexibility to transfer agents across the process and help in eliminating the need for data entry.
Larger Call Centers will divide between Outbound and Inbound Agents. They need to attend both the calls here the Blended Dialer is the most important software solution for handling both the Outbound and Inbound calls. When it comes to efficiency blended dialer will provide you smart strategy to reduce the call time and increase productivity.
The Blended Dialer Provides the ability to our call center to handle both Inbound and Outbound calls. This powerful feature provides your company to look smart and act like a professional. Call Center Software makes your team more efficient and powerful so that they can perform the task in time. Our software helps in Outbound call and Inbound calls and allow your team to make more profit in each day.
Additional Information:
- Item Code: XSPLBD001
- Production Capacity: Unlimited
- Delivery Time: One Week
Dialer Software Solutions
Minimum Order Quantity: 10 Month
Product Brochure
Service Location/City | Pan India |
Brand | Vert Age |
Type | Online |
Operating System | For Linux |
Application | Calling |
System Version | 4.5.1 |
Installation Service Needed | Yes |
Description:
Our dynamic and advanced Predictive Dialer Software program helps you handle irregular calls with the utmost accuracy. The software automatically switches the outbound call agents to inbound lines if the volume of phone calls increases over the time. And in such conditions, our predictive dialer system helps the professionals deal with the congestion. Now there is no need to get stuck with the time-consuming procedure, embrace our advanced predictive dialer software system. Here are key important aspects of our advanced software system:
- Call blending from inbound to outbound and outbound to inbound
- Progressive and predictive dialing system
- Smart call control tool
- Multi-number dialing system
- Cloud-based dialer mechanism
- Flawless and accurate
Other Details:
When there are not as many inbound call agents as required in your contact center, then it becomes somehow challenging for them to keep up with the demand. But you can overcome the congestion easily by using the predictive dialer software in your call center. Once you install the software program, the agents will automatically move to either inbound or outbound calls. And once the congestion of phone calls is finished, they will be taken to their assigned calls automatically—and it is all done perfectly by our dynamic predictive dialer software. Smart tool to contain phone calls: Our dynamic predictive dialer software mechanism can help your call agents to identify whether the phone calls are on the customized suppression list. It is progressive and predictive dialing system that allows you to meet your business requirements. It is carefully balanced to enhance and to maximize the productivity of your call agents. And its capability to review the phone calls before either accepting or declining the calls is somehow highly appreciated. While the market is getting competitive day by day, you need to embark on the latest technology to meet the demand and call congestion in your call center.
Additional Information:
- Item Code: XSPL0002
- Delivery Time: One Week
Auto Dialer Software
Minimum Order Quantity: 10 Unit
Product Brochure
Service Location/City | DELHI NCR |
Software Version | 4.5.1 |
System Version | 4.5.1 |
Installation Service Needed | Yes |
Mode Of Service | REMOTE |
Operating System | LINUX |
Type | CALLING |
An Auto Dialer Software is essentially software that automatically dials phone numbers. Once the phone is answered by the client/customer, an automated response (like pre-recorded message) is played or he/she is connected to an agent via call.
When a pre-recorded message is played by the Auto Dialer Software, it is known as robocalling. Sometimes it asks the customers/clients to press certain keys on their phone keypad according to their needs and queries. For example, for phone queries the customer is often instructed to press let's say 1 for balance enquiry, 2 for caller tune etc.
When the auto dialer connects the client/customer to an agent, it is called predictive dialer. It makes use of real-time analysis to determine correct time to dial more numbers.
Most auto dialers come with an inbuilt facility to distinguish between client pick-ups from automated answering machines. It does so by analyzing the incoming call voice/audio and making prediction based on the system's algorithm. The accuracy rates may vary.
With the help of a modem, any computer or laptop can be used as an auto dialer. There are software programs available that enable its users to set up an auto dialer function over telephone lines. With the advancement in technology and with the aid of Inernet and VoIP, it has become possible to run cheaper auto dialers without the help of modem and/or telephone lines also, a number of hardware-based telephony capabilities for auto dialing can be implemented within the software.
Today, auto dialers that utilize VoIP can be scaled up well with the increasing power of modern computers all thanks to the multiple cores and multiple pre-processors. It makes call transfers easy since no physical telephone lines are required.
Thus, an auto dialer can provide strategic value to a business or an organization. It speeds up the process of 'closing' ticket status and enhances the overall productivity within an organization. An auto dialer helps to compile data and provides tools to predict the target customers based on prior success rates.
It is smart software that enables the users to leverage the customer data to reach out more personally to more qualified potential leads, it automatically and simultaneously dials the numbers of different customers and connects them to the agents within he firm.
Additional Information:
- Item Code: XSPL001
- Production Capacity: Unlimited
- Delivery Time: One Week