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OBD Solution
Our range of products include ivr service provider, predictive dialer software for your call center services, outbound dialer services, voice broadcasting obd, outbound dialer software and outbound dialer software for call center usages.
Ivr Service Provider
Product Price: Rs 35,000 / MonthGet Best Price
Minimum Order Quantity: 10 Month
Product Brochure
Product Details:
| Service Location | Global |
| Type Of Process | Inbound |
| Type Of Calls | Domestic |
| Communication Language | English |
| Location/City | Pan India |
| Service Duration | one year |
| Inbuilt Hard Disk For Recording And Data Storage | yes |
| Support Various Dialling | yes |
· Interactive Voice Response System IVR is a system where the client call received and a prerecorded voice message is played. The recorded voice message will direct the agent to get the perfect solution for the customer’s problem. The caller has to press the number which is related to their problem and the perfect solution is provided at a time.
· An IVR is a telephony menu system that allows segmentation and routes the caller to the most appropriate agents using a prerecorded voice. By recording it will provide you a better experience as there are many options which guide you to choose your appropriate service. It will smartly automate your business communication process for your unique requirement and take you to the right solution.
· Interactive Voice Response IVR is an automated system which interact customers with the agents. An IVR System plays a pre-recorded voice which will play at the time when the customers call. Customers have to select their solution and then the call is connected to the agents quickly. We provide modern IVR Solution which includes all of the tools you need to ensure your customers.
Additional Information:
- Item Code: XSPLIVR001
- Production Capacity: Unlimited
- Delivery Time: One Week
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Predictive Dialer Software For Your Call Center Services
Product Price: Rs 370 / PieceGet Best Price
Product Brochure
Product Details:
| Type | Online/Offline |
| Operating System | For Linux |
| Brand | Vert Age |
| Programming Language | PHP |
| Free Required RAM | 4 GB |
| Provide Installation Service | Yes |
| Training | Live Online, In Person, Documentation |
| Free Trial Available | Yes |
| Wireless | Yes |
| License Duration | 1 Year |
| Support | Business Hours |
| Number of User | Single User |
| Back Up | Yes |
| Available on Rent | Yes |
| Call Recording | Yes |
| Agent Login Available | Yes |
| Call Back Solution | Yes |
| Call Monitoring | Yes |
| Type of Calls | Domestic/International |
| Process Type | Inbound/Outbound |
| Automatic Call Distribution | Yes |
| Skill Based Call Routing | Yes |
| Live Call Transfer | Yes |
| Language Support | English/Hindi |
| Architecture | 64 Bit |
| Deployment | On Server |
| Database | SQL |
| Mobile App | For Windows |
Predictive Dialer Software an outbound calling software that can dial calls automatically from the list of the telephone numbers. The Software will dial the call automatically and can help agents screen from busy signals. The software will connect more calls and boost agent productivity. It also reduces the agent’s time and generates proper reports of the call. You can boost your productivity using the software as it is capable of handling both Inbound as well as outbound calls. It increases agent productivity and improves the campaign by automatically dialing, skipping busy numbers, no answer and disconnected calls.
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Outbound Dialer Services
Product Price: Rs 450 / MonthGet Best Price
Minimum Order Quantity: 10 Month
Product Brochure
Product Details:
| Type Of Process | Inbound/Outbound |
| Type Of Calls | Domestic |
| Location/City | Pan India |
| Service Duration | One Year |
| Communication Language | English & Hindi |
| Operating System | For Windows |
| Number of User | Multi-user |
Additional Information:
- Production Capacity: Unlimited
- Delivery Time: 7 days
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Voice Broadcasting OBD
Product Price: Rs 450 / MonthGet Best Price
Product Brochure
Product Details:
| Service Provider | VERT-AGE |
| Communication Type | Voice |
| Broadcasting Type | ALL |
| Transmission Type | BOTH |
| Device Type | SOFTWARE |
| Broadcasting Duration | UNLIMITED |
| Program Type | ALL |
| Broadcasting Method | GSM/ VOIP/PRI/SIP TRUNK |
| Number of Monitors | 1 |
| Call Limit | UNLIMITED |
| Certification Required | OPTIONAL |
| Preferred Language | ANY |
| Delivered Platform | ASTERISK |
| Preferred Service Location | DELHI NCR |
| Editing Option | Yes |
| Data Usage | SOLUTION BASED |
| Network Speed | 4G |
| Coverage Area | UNLIMITED |
| Transmission Medium | G29 |
| Way of Communication | Two Way Communication |
| Call Forwarding Required | YES |
| Contact Limit | UNLIMITED |
| Internet Plan | NO |
| Need International Broadcast | YES |
| Need Training | NO |
| Operating System | LINUX |
| Package Type | SOFTWARE |
| Payment Options | ONLINE / CHEQUE |
| Text to Speech Option | YES |
| Uploading Format | YES |
| Application | CALLING |
| Brand | VERT-AGE (XSPL) |
| Software Version | 4.5.1 |
An OBD refers to Outbound Dialer, it is a technology which is used to automate recorded messages to the user’s mobile/ telephone by using SMS or OBD. We can many numbers from the list of numbers and can play message using OBD. For better result, we can provide inputted tone from the users end so that user can confirm by pressing the key. By using OBD services you can communicate with the user in their language by simply converting the message into voice SMS.
In current time voice SMS is more popular in India for the promotions. As mostly the people in India are a non-English speaker, so it becomes easier to communicate with the people in their local language. People can easily understand a voice message which reduces the chance of misunderstanding due to misspelling while typing. OBD having a retry facility to send the SMS to the person again if missed in the first time.
Additional Information:
- Item Code: XSPLOBD001
- Delivery Time: One Week
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Outbound Dialer Software
Product Price: Rs 499 / MonthGet Best Price
Minimum Order Quantity: 10 Month
Product Brochure
Product Details:
| Brand | Vert-Age |
| Service Location/City | Global |
| Software Version | 4.3.5 |
| Installation Service Needed | Yes |
| Mode Of Service | Remote |
| Operating System | Linux |
OBD an Outbound Dialer for a call center is a key solution having several modern features which are needed for increasing the processes inside call centers and business houses. There are many key features of outbound dialing like effective call management, provide smooth workflow and integration of database. They are really a good solution which is needed to manage the customer relationship.
Outbound Dialer an OBD let your agents focus on customer’s service and sales by matching agents to connected calls and providing customer’s information or answering they are looking. An Outbound System generates time and cost saving by eliminating busy signals, voice mails, no-answer and more. The software will reduce the agent’s frustration and let them focus on helping the customers and closing the deals.
Outbound Dialer (OBD) is dialer software which automatically dials pre-defined list of numbers and automatically plays promotional messages, reminders, or OTP. Dialer helps you choosing your own sender, receiver and successfully transmits your Voice message within minutes. Additionally, our OBD dialer has an extensive reporting facility which helps you in exploring and analyzing the performance of your campaign. The dialer helps in increasing productivity and outbound volume by improving the call quality and quantity.
Additional Information:
- Production Capacity: unlimited
- Delivery Time: 7 days
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Outbound Dialer Software for Call Center Usages
Product Price: Rs 370 / MonthGet Best Price
Minimum Order Quantity: 10 Month
Product Brochure
Product Details:
| Brand | Vert-Age |
| Service Location/City | Delhi NCR |
| Software Version | 4.3.5 |
| Installation Service Needed | Yes |
| Mode Of Service | Remote |
| Operating System | Linux |
The Vert-Age provide outbound call center with fully running condition and tested to help call centers to make more calls in less time to increase productivity. It makes unlimited calls without worrying. Outbound call center agents can call the customers for a different reason which includes performing of customer support, sales and survey research.
Outbound Call Centers Software is generally designed to help organizations so they actively engage with customers. A complete outbound dialer solution which can be accessible by the agents anywhere they want by using a web browser. An organization that uses outbound call center software can easily deliver positive support or drive new business from sales from their call center. It restricts from manual dialing and helps in increasing profit.
Outbound Dialer Software provides a solution for the agents as per the request. It helps in saving the time of the agents as they do not need to save the calling data as it is already saved when the call comes. We can track the agent’s performance and help them in improving their performance. The software will use real-time activity feed to see which agents is on call and which is free.
Additional Information:
- Item Code: XSPLOD0007
- Production Capacity: Unlimited
- Delivery Time: One Week
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