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Call Center Software Solution

Prominent & Leading IT / Technology Services from Noida, we offer best preview call center software, best auto dialer for call center, inbound call center services, dialer software, telemarketing outbound call center service and inbound dialer software for call center.
Best Preview Call Center Software
  • Best Preview Call Center Software
  • Best Preview Call Center Software
  • Best Preview Call Center Software
  • Best Preview Call Center Software
  • Best Preview Call Center Software
  • Best Preview Call Center Software
  • Best Preview Call Center Software
  • Best Preview Call Center Software
  • Best Preview Call Center Software
  • Best Preview Call Center Software

Best Preview Call Center Software

Product Price: Rs 470 / pieceGet Best Price

Product Brochure

Product Details:
BrandVert Age
TypeOnline/Offline
Operating SystemFor Linux
Free Required RAM4 GB
Provide Installation ServiceYes
TrainingDocumentation, In Person, Live Online
Free Trial AvailableYes
License Duration1 Year
SupportBusiness Hours
Number of UserMulti-user
Back UpYes
Available on RentYes
Call RecordingYes
Agent Login AvailableYes
Call Back SolutionYes
Call MonitoringYes
Type of CallsDomestic/International
Process TypeInbound/Outbound
Automatic Call DistributionYes
Skill Based Call RoutingYes
Live Call TransferYes
Language SupportEnglish/Hindi
Architecture64 Bit
DeploymentOn Server
DatabaseSQL
Mobile AppFor Windows

Best Preview Call Center Software an automatic dialer software having the ability to give customers information to the agents just before dialing the number. Software when combines your office phone with your Customer Relationship Manager (CRM) becomes more helpful. It will help you in scheduling appointments, sending client reminders, or calling prospective customers, the Preview Dialer do all for you. Maintaining customer’s information from your office calls has never been easier. Automatically export customer detail and call data to your third-party CRM with the click of a button, saving only the information you need.

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Best Auto Dialer for Call Center
  • Best Auto Dialer for Call Center
  • Best Auto Dialer for Call Center
  • Best Auto Dialer for Call Center
  • Best Auto Dialer for Call Center
  • Best Auto Dialer for Call Center

Best Auto Dialer for Call Center

Product Price: Rs 600 / PieceGet Best Price

Minimum Order Quantity: 10 Piece

Product Brochure

Product Details:
Operating SystemFor Windows
BrandVert Age
Usage/ApplicationCalling
Ivr ManagerYes
Programming LanguagePHP
License Duration1 Year
Number of UserMulti-user

Auto Dialer Software one of the best outbound dialer software that can dial outbound calls automatically by using the number lists. It is one of the best dialer software for a call center who depends on outbound calls. With all the smart features of the dialer software helps the call center to improve its services and agent performance. The software will help in saving time and money by automating all the dialing process. The dialer software also helps the agent’s in managing the client database and manages records.



Additional Information:

  • Item Code: XSPLIVR1012
  • Delivery Time: One Week
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Inbound Call Center Services
  • Inbound Call Center Services
  • Inbound Call Center Services
  • Inbound Call Center Services
  • Inbound Call Center Services

Inbound Call Center Services

Product Price: Rs 250 / MonthGet Best Price

Product Brochure

Product Details:
Type Of ProcessInbound, Outbound
Type Of CallsDomestic, International
Location/CityPan India
Communication LanguageEnglish
Software Version9.0
Service Location/CityNew Delhi, Noida
Usage/ApplicationIndustrial
Service DurationUnlimited
Being one of the renowned firms in the industry, we are involved in providing a high-quality array of Inbound Call Center Software Solution.

Description:
Providing an exceptional customer support service is key to every business—and it can never be envisioned without a promising inbound call center software program. You can make every conversation count in your customer support with the help our advanced mechanism. You should never worry if your customer care agents remain busy or you have not enough resources to attend all the phone calls—as our advanced inbound call center software ensures that every call goes answered. With advanced features like call cascading and call routing, the software program lets your professionals manage all the phone calls and provide the best customer care services with the utmost satisfaction. Our inbound call center software comprises of the following features:
  • CRM integration
  • Call center analytics
  • Live feeds
  • Real time analytics
  • Time-based call routing
  • Unlimited calls concurrently
  • Easy to transfer the calls to appropriate agent
  • Real time performance tracking tool
  • High-tech IVR phone menu
  • Auto attendants

Other Details:

With an advanced inbound call center program, you can easily track the call activity—consequently, it results in empowering your customer services with data-driven decision. You can even optimize the prevalent customer care mechanism in accordance with call activity and agents’ performance. Embrace our built-from-the-ground-up inbound call center software program in your customer service center and make the entire procedure a flawless and more efficient. It can enhance the efficiency of your calling agents by streamlining all the phone calls in an integrated CRM system. With the scalability and efficient reporting tool, our inbound call center software program can help you take the customer care services to a new level in your business. Never miss a call and allow your call agents to attend each and every professional with the utmost accuracy.
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Dialer Software
  • Dialer Software
  • Dialer Software
  • Dialer Software
  • Dialer Software
  • Dialer Software
  • Dialer Software
  • Dialer Software

Dialer Software

Product Price: Rs 500 / PieceGet Best Price

Minimum Order Quantity: 10 Piece

Product Brochure

Product Details:
Also ProvidesPredictive Dialer
Operating SystemFor Linux
Service DurationONE YEAR/ MONTHLY
Shift Timings24 hours
Communication LanguageEnglish
Provide Installation ServiceYes
License Duration1 Year
Number of UserMulti-user
Back UpYes
DatabaseSQL
We are renowned organization in providing BPO Development Software, our expertise team provides best services to our valued customers.

Additional Information:

  • Item Code: XSPLBS007
  • Production Capacity: UNLIMITED
  • Delivery Time: ONE WEEK
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Telemarketing Outbound Call Center Service
  • Telemarketing Outbound Call Center Service
  • Telemarketing Outbound Call Center Service
  • Telemarketing Outbound Call Center Service
  • Telemarketing Outbound Call Center Service
  • Telemarketing Outbound Call Center Service

Telemarketing Outbound Call Center Service

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Product Brochure

Product Details:
BrandVert Age
TypeOnline/Offline
Operating SystemFor Linux
Ivr ManagerYes
Programming LanguagePHP
Free Required RAM4 GB
Provide Installation ServiceYes
TrainingDocumentation, Live Online, In Person
Free Trial AvailableYes
WirelessYes
License Duration1 Year
SupportBusiness Hours
Number of UserMulti-user
Back UpYes
Available on RentYes
Call RecordingYes
Agent Login AvailableYes
Call Back SolutionYes
Call MonitoringYes
Type of CallsDomestic/International
Process TypeInbound/Outbound
Automatic Call DistributionYes
Skill Based Call RoutingYes
Live Call TransferYes
Language SupportEnglish/Hindi
Architecture64 Bit
DeploymentOn Server
DatabaseSQL

An Telemarketing Outbound Call Center Service helps small businesses to make outbound calls to the clients on behalf of their business. The software will allow agents to work smartly and avoid manual tasks to focus on customer interactions. Manage multiple tasks at a time in the same window like call handling, taking customer’s information and more. Proper reports and dashboards help agents to make better decisions related to campaign management. Outbound call center provides smart features like click to call, proper report and more.

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Inbound Dialer Software For Call Center
  • Inbound Dialer Software For Call Center
  • Inbound Dialer Software For Call Center
  • Inbound Dialer Software For Call Center
  • Inbound Dialer Software For Call Center
  • Inbound Dialer Software For Call Center
  • Inbound Dialer Software For Call Center
  • Inbound Dialer Software For Call Center
  • Inbound Dialer Software For Call Center

Inbound Dialer Software For Call Center

Product Price: Rs 485 / pieceGet Best Price

Product Brochure

Product Details:
BrandVert Age
TypeOnline/Offline
Operating SystemFor Linux
Programming LanguagePHP
Free Required RAM4 Gb
Provide Installation ServiceYes
TrainingDocumentation, Live Online, In Person
Free Trial AvailableYes
License Duration1 Year
SupportBusiness Hours
Number of UserMulti-user
Back UpYes
Available on RentYes
Call RecordingYes
Agent Login AvailableYes
Call Back SolutionYes
Call MonitoringYes
Type of CallsDomestic/International
Process TypeInbound/Outbound
Automatic Call DistributionYes
Skill Based Call RoutingYes
Live Call TransferYes

Inbound Dialer Software for call centerdeliver great customer service, with the Inbound Software we can deliver the best solution to our customers. The more important thing is to focus on customer service It will help in standardizing your customer’s service process with our best IVR System. It allows agents to service high call volume at a lower cost. In the current world, everyone needs better services in less time, the contact center is not important at that time. So we designed and provide an inbound software solution to fulfill all the challenges.

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International Outbound Call Center Software
  • International Outbound Call Center Software
  • International Outbound Call Center Software

International Outbound Call Center Software

Product Price: Rs 450 / pieceGet Best Price

Product Brochure

Product Details:
BrandVert Age
TypeOnline/Offline
Operating SystemFor Linux
Programming LanguagePHP
Free Required RAM4 GB
Provide Installation ServiceYes
TrainingLive Online, Documentation, In Person
Free Trial AvailableYes
License Duration1 Year
SupportBusiness Hours
Type of CallsInternational
Skill Based Call RoutingYes
Live Call TransferYes
Architecture64 Bit
DatabaseSQL
Service Duration1 week
Mode of ServiceOnline/Offline

An International Outbound Call Center is a unique operation for dialing International Calls that work with best when it is efficiently managed and organized. The software isn’t being always important for the customers, but the thing which attracts customer is the services which are provided by the organization after software delivery. We deliver 24*7 hour services to our clients as international calling totally depends on midnight services. The Outbound Software Solution is one of the best solutions for the customer to solve their issues on their demand.

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Complaint Management Software Per Month
  • Complaint Management Software Per Month
  • Complaint Management Software Per Month
  • Complaint Management Software Per Month
  • Complaint Management Software Per Month
  • Complaint Management Software Per Month
  • Complaint Management Software Per Month
  • Complaint Management Software Per Month
  • Complaint Management Software Per Month
  • Complaint Management Software Per Month
  • Complaint Management Software Per Month
  • Complaint Management Software Per Month
  • Complaint Management Software Per Month
  • Complaint Management Software Per Month
  • Complaint Management Software Per Month

Complaint Management Software Per Month

Product Price: Rs 500 / UserGet Best Price

Product Brochure

Product Details:
TypeOnline/Cloud-based
Operating SystemFor Linux
Programming LanguagePHP
Free Required RAM1 GB
Provide Installation ServiceYes
TrainingLive Online
License DurationMONTHLY
Support24/7 (Live Rep)
Mobile AppFor Windows
Country of OriginMade in India
  A Complaints Management Framework ensures that complaints are handled consistently and promptly, and that FSPs are accountable for their actions. As part of the process, it is aimed at aligning the complaints process to the overall regulatory requirements and TCF outcomes, as well as industry 'best business practices.
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Cloud Based Services
  • Cloud Based Services
  • Cloud Based Services
  • Cloud Based Services
  • Cloud Based Services
  • Cloud Based Services
  • Cloud Based Services
  • Cloud Based Services

Cloud Based Services

Product Price: Rs 650 / UserGet Best Price

Minimum Order Quantity: 10 User

Product Brochure

Product Details:
Type of ProcessINBOUND/OUTBOUND
Type of CallsDOMESTIC/INTERNATIONAL
LocationPAN INDIA
Service DurationONE YEAR
Communication LanguageENGLISH
BrandVERT-AGE
Installation Service NeededYES
Usage/ApplicationCALLING
We are a unique entity in the industry, actively committed towards offering an optimum quality Cloud Based Call Center Solution. This service is widely acknowledged by our precious clients owing to its promptness and cost-effectiveness features. Our skilled professionals provide this service in the best possible manner. The provided service is executed by our adept professionals using optimum quality tools and latest technology. Moreover, our precious clients can avail this service from us at most reasonable price.

Other Details:

Cloud Based Call Center Solution uses internet and cloud storage to build a network which works like a traditional call center but maybe geographically dispersed. It requires almost no set up and can be very easy to use. It is hosted in the cloud by a business phone service provider. Users can access the service through an app installed on their computer or mobile, so requires almost no dedicated infrastructure. This solution relies on internet access with sufficient bandwidth to comfortably accommodate all users. The call centers data is hosted on the cloud, and the corresponding servers either belong to the service provider, or to third party.

Why a cloud based call center?

Set up:
  • Setting up cloud-based call center software is as easy as installing an app on a computer  no need to set up hardware, figure out licensing and find suitable software.

Costs:

  • Since there is virtually no infrastructure and physical space required theres no investment in installing hardware or licensing or any recurring fees in maintaining an updated software and hardware. A strong internet connection is however required, but obviously, the cost would still be less compared to on premises solutions.

Flexibility:
  • Cloud based call center softwares are very flexible in the sense that, adding a new user does not require buying a new set of hardware and removing one does not leave a waste of it. An employee is not required to sit at the same desk every day. They can work from home or anywhere else. It also means that there can be no limitations to the hours of service provided.

Reliability:
  • Your cloud based call center software neednt rely on hardware. Most of the reliability and call quality problems that can occur are due to a weak internet connection. Without sufficient bandwidth call quality will suffer. The simple solution is ensuring good internet connectivity. Thats all!

Features:
  • While on premises centers have only features such as: transfers, hold, waiting music, conferences, call logging, etc. cloud based call centers can provide a hoard of other useful features like, Live call monitoring(Calls are recorded, stored, and analyzed), Smart IVR, Click-to-call(customers doesnt need to dial, just click a button)

Security and privacy:

  • Cloud providers make it their business to stay ahead of security threats. Much as their downtime redundancy safeguards are superior to what an onsite IT team can provide, so are their security measures.

Eco friendliness:

  • Without infrastructure or equipment of your own, you use the shared resources of the cloud, thereby having lesser impact on the earth. Adopting cloud-based call center software is thus, more eco-friendly.


Additional Information:

  • Item Code: XSPLCL003
  • Production Capacity: Unlimited
  • Delivery Time: One Week
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