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Call Center Dialer Solution Services
Minimum Order Quantity: 10 Month
Product Brochure
Type Of Process | Inbound/Outbound |
Type Of Calls | Domestic And International |
Location/City | Pan India |
Service Duration | 1 Year |
Communication Language | English & Hindi |
Agent Terminal | Yes |
Brand | Vert Age |
Channel | PRI/SIP Trunk/GSM |
Operating System | Windows,Linux |
Location | Pan India |
Usage/Application | Calling |
Ivr Manager | Yes |
Seagate Sata Hd | Yes |
Trunk Line Connectivity | Yes |
Call Center Dialer Solution is customer relationship management software. It helps to all call centers agents to knowing the complete knowledge about there customer. It gives the complete history of customer details and there experiences. The main benefit of call center software is knowledge in real time to deliver the correct information to customers through telephone or social media. Call center soft ware’s helps to understanding customers requires more than listening feedbacks and problems to solve them. To attract the customers and deal with the competitors company needs 360 degree view to their customers. With the help of customer relationship management we have the complete information about the customers like their personal details such as phone number, mail id, address etc... And there history of purchasing. It makes very easier to interact with the customers and solving there problems. This increased efficiency translates into reduced contact center costs and resources to manage customer interactions.
Additional Information:
- Item Code: XSPLCCD1025
- Delivery Time: One Week
Vert Age Dialer Outbound Calling Software
Minimum Order Quantity: 10 Piece
Product Brochure
Type of Process | Outbound |
Type of Calls | Domestic |
Location | Pan India |
Operating System | For Windows |
Application | Colleges, IT Industry |
Software Version | Centos7 |
Brand | Vert-Age |
Provide Installation Service | Yes |
License Duration | 1 Year |
Number of User | Multi-user |
Outbound call centers the call centers which make calls to consumers to get their views and feedbacks for products and services. This is an incredibly tedious task to do without the help of an outbound call center software
These are incredibly helpful for outbound call centers as they make a huge number if outgoing calls every day. They keep the agents motivated and generate high leads and most importantly they give callers a great experience
Outbound call centers come with a variety of features these days, these make it a ‘must have’ for any call center. Some of them are as follows,
1. Campaign features
· Multiple campaign capabilities: As the name suggests it supports in multiple campaigns such as campaign specific agents and max used channel/lines
· Automatic Campaign Resume: It automatically resumes all unfinished campaign the very next day
· Integration: fully integrated I.V.R studios help in multi-level Q&A survey
2. Dialing and line usage
· Remote control: As the name suggests, auto-dials can be made from any part of the room
· Built-in call schedule: the built in call scheduler helps in making a schedule for calling and dialing people for feedback and suggetions
3. Reporting and analysis:
· Real time analytics: Thanks to real-time analytics, supervisor have a better control of the call center processes. All decisions related to resource allocation and campaign management are driven by live data rather than assumptions.
· Agent performance dashboard: Supervisors have access to individual agent performance dashboard. From this, the supervisor can check agent status and agent call status and other key performance metrics
4. Dialer features:
· Predictive dialer: In Progressive Mode, the dialer runs through your calling lists across multiple campaigns at the pace of your operations. The dialer reduces average handling time and improve agent productivity
· Preview dialer: This dialer is used to handle high engagement business calls. All Calls are initiated after careful review of customer information and requirement.
These are only a few new features which have been added to the existent outbound call center software in the market. Any business can now have effective call centers with good technologies. This will only lead to good profits and leads for business and employees repectively
Additional Information:
- Item Code: XSPL005
- Production Capacity: Unlimited
- Delivery Time: Seven Days
Call Center Software Solution
Product Brochure
Type of Process | INBOUND/OUTBOUND |
Type of Calls | DOMESTIC/INTERNATIONAL |
Location | PAN INDIA |
Service Duration | One Week |
Communication Language | ANY |
Brand | VERT-AGE (XSPL) |
Usage/Application | CALLING |
Businesses that run today can depend on a lot of resources from fields like telecommunications. These resources when put to use for the business’s advantage can rake in new customers and eventually more revenue. These numerous resources can be tapped to the company’s benefit with a software called “Call Center Solution”.
With the help of this software one can manage communications from various streams such as phone, email, live chat, instant messaging, SMS text, and social media. The software is a bundle which involves modules which function as
1. Auto dialler
2. Call center monitors
3. Accounting solutions for calls
4. Analytics system
5. Automatic call distributor
6. Interactive voice response
With the help of this software package, a company can respond to its customers who might have an issue with the product of the company and resolving it with further assistance. This software greatly helps you in increasing the functionality of the help desk and provide better, round the clock customer support. The analytical package helps the company to determine what areas of service the company has to focus on.
Types of Call Center Software:-
The Call Center Solution basically helps the company manage the queries of customers from various channels like emails, live chat and calls. Depending on the way of operation the businesses chose, call center software is classified into two types.
1. On-premise call center system
2. Cloud based call center system
On-premise call center systems:
These systems are expensive with the company having to maintain and service the call center and also installing all the necessary hardware.
Cloud-based call center systems:
These systems are quite affordable with all the software in the cloud. There is no need to download or run the software. These systems are also quite accessible.
The software allows a business to run a Call Center Solution by providing help and support to customers for issues and queries involving your business, product and services. The software also opens up so many avenues as the communication between the business and the customers is now two way helping the business to grow with the help of analytical data.
All the above mentioned functionalities can be achieved by using call center software for your businesses.
Contact Center Solutions Vert-Age Diale .IVR Auto Dialer Click-to-Call Blended Campaigns Unified Agent Workbench Inbound.Outbound and Blended Automatic CallDistributor(ACDAdditional Information:
- Item Code: XSPLCCS005
- Production Capacity: Unlimited
- Delivery Time: One Week
Contact Center Solution
Product Brochure
Type of Process | Inbound/Outbound |
Type of Calls | Domestic |
Location | Noida |
Service Duration | One Week |
Shift Timings | Any |
Communication Language | English |
Contact Center Solution is customer relationship management software. It helps to all call centers agents to knowing the complete knowledge about there customer. It gives the complete history of customer details and there experiences. The main benefit of Contact Center Solution is knowledge in real time to deliver the correct information to customers through telephone or social media. Call center soft wares helps to understanding customers requires more than listening feedbacks and problems to solve them. To attract the customers and deal with the competitors company needs 360 degree view to their customers. With the help of customer relationship management we have the complete information about the customers like their personal details such as phone number, mail id, address etc... And there history of purchasing. It makes very easier to interact with the customers and solving there problems. This increased efficiency translates into reduced contact center costs and resources to manage customer interactions.
One of the main advantages of call center software is having a extremely trained and knowledgeable people to handle the various calls at any time. This will improve the quality of customer services and decrease wait times during the working hours. Another advantage is your agents will be able to effectively handle peak call volume and can spend more time meeting the customers need this will increases the satisfaction of customers. Contact Center Solution are trained to manage large volume and various clients and services.
Additional Information:
- Item Code: XSPLCS0012
- Delivery Time: One Week
Outbound Call Center Software
Minimum Order Quantity: 10 Piece
Product Brochure
Brand | Vert-Age |
Service Location/City | Delhi NCR |
Software Version | 4.3.5 |
Usage/Application | Calling Softwae |
Installation Service Needed | Yes |
Material | software |
Communication Language | english |
Shift Timings | General |
Start Date / Month | date of installation |
Service Duration | One year |
Inbound call center software is software used by companies to call a maximum number of customers and provide detailed information about the company product. Using inbound software services one can collect a large number of phone calls which in result increase the productivity of the organization. We provide the best Inbound Call Center Software for customer support by which is used to solve the customer's queries.
In the current world, everyone needs better services in less time, the contact center is not important at that time. So we are designed and provide an inbound software solution to take the new challenges and fulfill all the requirement of the customer. It will take the business of the organization at the next level.
Outbound Software Solution, Vert-Age provides an outbound software solution for increasing the performance of call centers. An outbound software solution is the perfect call center solution that makes more outgoing calls. Outbound call center software helps the organization in calling more calls and increase profit. An organization can provide many features for calling which helps the agents to do their job better.
An Outbound software solution is the perfect solution provided by Vert-Age. The software is used to make calls to the client by the organization or by the call center for helping the person when needed. The quality of outbound calls is ensured by our managers and you can review the same on a real-time basis. The software has many features which increase customer's experience and agent performance both.
Additional Information:
- Production Capacity: Unlimited
- Delivery Time: 7 days
Auto Dialer Software
Product Brochure
Type | Online/Offline |
Operating System | For Linux |
Brand | Vert Age |
Ivr Manager | Yes |
Mounting | Yes |
Programming Language | PHP |
Free Required RAM | 4 GB |
Provide Installation Service | Yes |
Training | Documentation, Live Online, In Person |
Free Trial Available | Yes |
Wireless | Yes |
License Duration | 1 Year |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic/International |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Language Support | English/Hindi |
Architecture | 32/64 Bits |
Deployment | On Server |
Database | SQL |
Mobile App | For Windows |
An Auto Dialer Software for dialing number quickly. Fast Dialing With Auto Dialer Software dials calls quickly and connects it to the agent. It is an automated call dialing software that can dial outbound calls quickly. This will result in connecting more calls in less time and provide more profit to the call center. With different dialing options, it becomes more powerful and provides more profit to the agents. The Software will also use IVR messages when the call successfully connected to the customers
Get Your Best Auto Dialer Software
Product Brochure
Brand | Vert Age |
Type | Online/Offline |
Operating System | For Linux |
Ivr Manager | Yes |
Programming Language | PHP |
Free Required RAM | 4 GB |
Provide Installation Service | Yes |
Training | Documentation, Live Online, In Person |
Free Trial Available | Yes |
License Duration | 1 Year |
Wireless | Yes |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Language Support | English/Hindi |
Deployment | On Server |
Database | SQL |
Mobile App | For Windows |
Take the Best Auto Dialer Software for your call center and increase more profit. Auto Dialer Software, an outbound dialing software for call center agents to increase call rate and boost productivity. All the incoming calls can be assigned to different agents depending on some conditions. The software will reduce the manpower and saves time so that agents can dial more calls at a time. Using the dialer software call center agents can increase sales that help in earning more profit for the company.
Auto Phone Dialer Software
Product Brochure
Brand | Vert Age |
Type | Online/Offline |
Operating System | For Linux |
Provide Installation Service | Yes |
Training | Live Online |
Free Trial Available | Yes |
License Duration | 1 Year |
Support | Business Hours |
Auto-dialer software, an Auto Phone Dialing Software used to dial a number in bulk. It is a smart dialer which detects which number doesn’t have the potential to generate any sales for the organization. With all the smart features of the dialer software helps the call center to improve its services and agent performance. It uses different metrics to dial the customer’s number using the database for increasing productivity.
Communication Services Software
Product Brochure
Service Duration | 1 Month |
Brand | Vert Age |
Operating System | Linux |
Ivr Manager | Yes |
License Duration | 1 Year |
Type of Calls | Domestic/International |
Dialing becomes easier with Preview Dialer. With Preview Dialer you can eliminate the need of dialing the number by hand instead of that you can upload your contact list. You can select the number from the list or scroll down and click on the number for dialing a call. Using the software solution you can accelerate your calling and increase productivity. The Preview Dialer software is important for small businesses to manage their phone interaction. The dialer provides flexibility to the agents with all the control of the manager.